NetQnect Terms and Conditions

Version date: 20 September 2026.

Effective date: 20 September 2026, applying only when this exact revision is published.

Company: Just Try AI Ltd., registered in England and Wales, company number 14773048.

Registered address: 38 Cranford Gardens, Middlesbrough, Cleveland, United Kingdom, TS5 8AQ

Contact: legal@netqnect.com

1. About These Terms

These Terms and Conditions govern your access to and use of NetQnect, including the NetQnect mobile apps, web app, website, AI Assistant, digital profile tools, QR and Qnect sharing, event features, team features and related services.

When you create an account, we ask you to accept these Terms before using account features. Public legal information can be read without an account. If you use NetQnect on behalf of a company, team, event organiser or other organisation, you confirm that you have authority to accept these Terms on their behalf.

2. About NetQnect

NetQnect is an AI-assisted professional networking and digital profile platform. It helps users create and share professional profiles, connect through QR codes and Qnect requests, manage networking follow-up, use event-related features, work with teams and receive AI-assisted support.

Some features may be available only on certain plans, platforms, locations or account types.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use NetQnect.

You must provide accurate account information and keep your account secure. You are responsible for activity that takes place under your account unless caused by our failure to apply reasonable security controls.

4. Accounts And Profiles

You may create one or more professional profiles. Your profile may include information such as your name, role, organisation, biography, contact details, social links, skills, interests, profile image, team membership, event attendance, QR code, Qnect activity and other professional information you choose to add.

You are responsible for ensuring that the information you provide is accurate, lawful and does not infringe another person's rights.

5. Identifiable Data We Collect And Use

NetQnect processes information that can identify you or relate to you as an identifiable person. This may include:

• Account details, such as name, email address, authentication identifiers and account settings.
• Profile details, such as job title, organisation, biography, profile images, skills, interests, social links and contact fields.
• Contact and networking data, such as QR scans, Qnect requests, connections, invitations, follow-ups, reminders, notes, relationship context and communication metadata.
• Event data, such as event registration, attendance, attendee matching, ticket or claim metadata, organiser details and external event-platform references.
• Team and organisation data, such as team membership, roles, invitations, team profiles and activity.
• Connected-service data, such as optional Google Calendar or Microsoft Calendar connections you authorise, including account labels, authorisation tokens, selected calendar metadata, bounded availability information and confirmed meetings created through NetQnect.
• AI interaction data, such as prompts, assistant messages, generated outputs, task requests, context used by AI features, review signals and AI trace information.
• Device, usage and security data, such as app version, logs, diagnostics, approximate location inferred from technical data, fraud-prevention signals and service-performance information.

Some of this data may be visible to other users depending on the feature and applicable Profile, team, Event and privacy controls. Registering for an active listed Event makes the public Profile selected for that Event visible to signed-in NetQnect Members as described in section 12.

6. How We Use Data

We use data to:

• Provide, operate and improve NetQnect.
• Create, update and display profiles.
• Support QR sharing, Qnect requests, invitations, connections and event workflows.
• Provide relationship CRM, reminders, follow-up, inbox and team features.
• Provide the AI Assistant and other AI-assisted features.
• Detect abuse, protect accounts, troubleshoot issues and maintain security.
• Analyse product usage, service performance and feature effectiveness.
• Develop, test, evaluate and improve NetQnect features, including AI-assisted features, where permitted by law and described in our Privacy Notice and AI Processing Notice.
• Comply with legal obligations and enforce these Terms.

7. AI Features And AI Processing

NetQnect includes AI-assisted features. These may process your profile information, relationship context, event data, Qnect activity, assistant prompts, messages, notes, tasks, feedback and other service data to generate outputs or recommendations.

You acknowledge that:

• AI outputs may be incomplete, inaccurate or unsuitable for your circumstances.
• You are responsible for reviewing AI outputs before relying on them or sharing them.
• AI features do not provide legal, financial, medical, employment or other regulated professional advice.
• AI features may use personal and identifiable data to provide, evaluate, secure and improve AI-assisted features where permitted by law.

We will provide appropriate privacy information and controls for AI processing in our Privacy Notice and AI Processing Notice. We do not use your data to train AI models. If we ever propose an optional programme, we will explain it in Privacy Settings and ask you first.

You must not submit sensitive, unlawful, confidential or third-party personal data into AI features unless you have the right to do so and the processing is lawful.

8. Hosting And Data Location

NetQnect's policy is to store and process user data using infrastructure and providers located in the United Kingdom (including London-region hosting) and/or the European Union wherever possible, including for AI and embedding processing. Some suppliers, processors, analytics providers, communications providers or support tools may process data in other locations where this is necessary to provide the service. Optional connected services that you authorise yourself, such as Google Calendar or Microsoft Calendar, are processed under your own account with that provider and are not limited to UK/EU hosting.

Where data is transferred outside the UK or European Economic Area, we will use appropriate safeguards where required by applicable data protection law.

9. Privacy And Data Protection

Our use of personal data is governed by our Privacy Notice, Cookie Notice, AI Processing Notice, AI Lawful Basis Summary, Subprocessors list and Data Retention Schedule, which should be read alongside these Terms.

The Privacy Notice and related legal documents explain:

• What personal data we collect.
• Why we process it.
• The lawful basis for each processing activity.
• How AI-assisted features use personal data.
• How long data is kept.
• Who data is shared with.
• Where data is stored and transferred.
• The rights available to users.
• How users can contact us about privacy matters.

If there is a conflict between these Terms and the Privacy Notice on how personal data is processed, the Privacy Notice will govern the privacy-specific issue.

10. User Content

You retain ownership of content you submit to NetQnect, including profile content, messages, notes, images, event content and other materials.

You grant us a non-exclusive, royalty-free licence to host, store, copy, transmit, display and adapt your content only as needed to provide and maintain the service, apply the relevant feature and Profile-visibility controls and carry out the specific uses described in our privacy notices. The licence applies in the locations needed for those purposes and ends when the content is removed, subject to lawful retention and the rights of other participants in shared records. It is not blanket permission for optional model training or indefinite retention after account deletion. Data-protection rights are unaffected.

You confirm that you have all rights needed to upload, share or process the content you submit.

11. Acceptable Use

You must not use NetQnect to:

• Break the law or infringe another person's rights.
• Upload false, misleading, harmful, abusive, discriminatory, defamatory or unlawful content.
• Impersonate another person or organisation.
• Scrape, harvest or misuse personal data.
• Send spam or unsolicited marketing without a lawful basis.
• Upload malware or interfere with the service.
• Attempt to reverse engineer, bypass, overload or attack NetQnect or its systems.
• Use AI features to generate unlawful, harmful, deceptive or infringing content.
• Submit third-party personal data without a lawful right to do so.

We may suspend or terminate access if we reasonably believe these rules have been breached.

12. Events, Attendees And Third-party Platforms

NetQnect may connect with third-party event platforms such as Eventbrite. If you connect a third-party platform, you authorise NetQnect to access, import, sync and process relevant event, organiser, attendee, ticket, claim and related data needed to provide the connected features.

For an active listed Event, registering with a public Profile makes the full public Profile selected for that registration and, where recorded, whether the registration is for in-person or virtual attendance visible to every signed-in NetQnect Member through the attendee roster and attendee recommendations, including Members who have not registered for that Event. The Virtual roster filter and attendee recommendations use only that coarse attendance mode; they do not disclose a virtual join link, venue details, ticket class, provider evidence or how the mode was determined. Appearance in either surface reveals that the Profile is registered. The current service does not provide a separate Event attendee-roster opt-out, so you should select a Profile you are comfortable sharing and, where the Event offers a choice, the attendance option you are comfortable sharing.

Confirmed attendees and organisers may see a simple indicator showing that a confirmed attendee has checked in, to support networking at the Event. Detailed registration, check-in, ticket, approval and waitlist information remains limited to the organiser and the person concerned where applicable. Private, unlisted and inactive Events use stricter access controls.

Third-party platforms are governed by their own terms and policies. We do not control a third-party service’s availability or its independent processing. We remain responsible for our own integration, representations and legal duties.

If you are an event organiser, you are responsible for ensuring you have the right to connect event data to NetQnect and to process attendee data through the service.

13. Teams And Organisations

If you create or manage a team or organisation in NetQnect, you are responsible for managing authorised users, roles, team content, invitations and any data you upload or cause to be processed.

Organisation owners or administrators may have access to team-related data, settings and activity depending on the product features and plan.

14. Plans, Billing And Changes

NetQnect launches as a free service. If paid plans are introduced, their features, limits, pricing, taxes, billing periods, renewal terms and cancellation rights will be shown at purchase or in the relevant order form.

Before any paid purchase, we will provide the total price, billing period, renewal and cancellation terms and applicable statutory cancellation information. We will not charge you for a previously free service without your agreement. Material changes must be fair and explained before they affect an existing subscription, subject to applicable law.

15. Service Availability

We aim to provide a reliable service, but NetQnect is provided on an as-available basis. We do not guarantee uninterrupted availability, error-free operation or that every feature will remain available at all times.

We may make proportionate changes for maintenance, security, legal compliance or service improvements. We will explain material adverse changes and give reasonable notice where practicable, except where urgent action is necessary. Statutory consumer rights remain unaffected.

16. Beta, Preview And AI Limitations

Some features may be labelled as beta, preview, experimental or early access. These features may be changed, limited or withdrawn and may contain errors.

AI features are probabilistic and may generate incorrect or unexpected outputs. You should not rely on AI outputs without human review.

17. Intellectual Property

NetQnect, including its software, design, branding, models, workflows, documentation and service features, belongs to us or our licensors.

You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from NetQnect except as allowed by law or with our written permission.

18. Confidentiality

Keep information that we clearly identify as confidential, or that is reasonably understood to be confidential, secure and use it only for the purpose for which we provide it. This does not cover information already public, lawfully received from another source or independently developed. It does not prevent disclosures required by law, reports to regulators or law enforcement, or confidential advice from your professional advisers.

19. Consumer Rights And Service Standards

We provide the service with reasonable care and skill. AI limitations and beta labels do not remove that duty or your statutory rights. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

If you are a consumer, mandatory consumer protections apply even if you use a professional networking service. These Terms do not remove remedies for a service that does not meet the standards required by law. You can raise a service complaint at legal@netqnect.com.

20. Liability

For consumers, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We do not exclude responsibility merely because an AI feature was involved. We are not responsible for business losses where you use the service as a consumer for purposes unrelated to your trade or profession, subject to mandatory law.

For business users only, and subject to section 19, we exclude indirect or consequential business loss to the extent permitted by law. Our business liability cap is the greater of the fees paid for NetQnect in the 12 months before the event giving rise to the claim or £250.

21. Business-user Responsibility

A business user is responsible for reasonably incurred direct losses caused by its unlawful use, content infringement or unauthorised processing of third-party data, to the extent legally recoverable. This does not cover losses caused by our own breach or negligence, and we must take reasonable steps to limit loss. No consumer indemnity is imposed by this section.

22. Suspension And Termination

You may stop using NetQnect at any time. We may suspend or terminate your access if:

• you breach these Terms;
• your use creates security, legal, privacy or operational risk;
• payment is overdue;
• we are required to do so by law; or
• we discontinue the service or a relevant feature.

For non-urgent suspension, termination or discontinuation, we give reasonable advance notice where lawful and practicable. Urgent security or legal restrictions may require immediate action. We explain a suspension or termination where lawful and practicable and provide a way to challenge it through legal@netqnect.com. You can request export or deletion through the Privacy Notice; stopping use, uninstalling or termination does not automatically settle every data-retention question. Terms that need to survive termination do so only to the extent necessary and lawful.

23. Changes To These Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify users. We explain when changes take effect and your options if you disagree, including ending use and requesting deletion. We obtain agreement where legally required. Updating these Terms does not replace any separate consent required for personal-data processing.

24. Governing Law And Jurisdiction

These Terms are governed by the laws of England and Wales, unless mandatory local consumer law requires otherwise.

Business disputes are subject to the courts of England and Wales. Consumers retain any mandatory right to bring proceedings in their home courts, including Scotland or Northern Ireland where applicable, and the protections of mandatory local consumer law.

25. Contact

Questions about these Terms should be sent to:

legal@netqnect.com