NetQnect Privacy Notice

Draft status: for legal review before publication.

Effective date: 2026-05-03

Controller: Just Try AI Ltd.

Registered address: 38 Cranford Gardens, Middlesbrough, TS5 8AQ

Privacy contact: legal@netqnect.com

1. About This Notice

This Privacy Notice explains how NetQnect collects, uses, stores and shares personal data when people use the NetQnect website, mobile apps, web app, AI Concierge, profiles, QR and Qnect features, event features, team features and related services.

It should be read with the Terms and Conditions, Cookie Notice, AI Processing Notice, AI Lawful Basis Summary, Subprocessors list and Data Retention Schedule.

2. Personal Data We Collect

We may collect and process:

• Account data, such as name, email address, authentication identifiers, account settings and security information.
• Profile data, such as job title, organisation, biography, profile image, uploaded media, skills, interests, social links, contact fields, networking goals and profile visibility choices.
• Contact and relationship data, such as Qnect requests, QR scans, connections, invitations, user-to-user message content and metadata where messaging is enabled, follow-ups, reminders, notes, tasks, opportunities, relationship context and communication metadata.
• Event data, such as event registration, attendance, attendee matching, ticket or claim metadata, organiser details, check-ins and external event-platform references.
• Team and organisation data, such as team membership, roles, invitations, team profiles, activity and administrator actions.
• AI interaction data, such as assistant prompts, messages, generated outputs, recommendation context, review signals, feedback and AI trace data.
• Connected-account data, such as GitHub, LinkedIn, calendar and event-platform connection metadata, access tokens, imported public profile fields and integration status.
• Device, usage and security data, such as app version, device identifiers, diagnostics, crash data, performance data, fraud-prevention signals, IP address, logs and service activity.
• Location data, where enabled or permitted, such as meeting city, country, coordinates, place name and accuracy radius.
• Billing and commercial data, where paid plans are used, such as plan, subscription status, invoices, payment processor identifiers and billing contact information.
• Contact-form and support data, such as name, email address, enquiry type, message content and support correspondence.

Some data is provided directly by the user. Some data is created through use of the service. Some data may be imported from connected services where the user or an organisation administrator authorises the integration.

3. Why We Use Personal Data

We use personal data to:

• provide accounts, authentication and security;
• create, update, display and share profiles;
• support QR sharing, Qnect requests, invitations and connection workflows;
• provide user-to-user messaging where enabled, including delivery, read, archive and safety controls;
• provide event, attendee, organiser and check-in features;
• provide team and organisation features;
• provide relationship CRM, notes, reminders, follow-up and opportunity features;
• provide AI Concierge, AI matching, AI recommendations and profile assistance;
• personalise the service and recommend relevant people, events or actions;
• maintain, debug, protect and improve the service;
• send service messages and respond to support requests;
• manage plans, billing, invoices and entitlement checks;
• meet legal, regulatory, tax, accounting and security obligations;
• investigate misuse and enforce the Terms and Conditions.

4. Lawful Bases

We rely on different lawful bases depending on the purpose.

• Contract: where processing is needed to provide the NetQnect service requested by the user, such as account access, profile features, QR sharing, Qnect requests, event participation, assistant chat requested by the user and paid-plan administration.
• Legitimate interests: where processing is needed for service security, fraud prevention, service improvement, product diagnostics, AI safety review, embeddings, limited recommendation features, relationship insights, business administration and support, provided those interests are not overridden by user rights.
• Consent: where the law requires consent, such as non-essential analytics cookies, optional app analytics, optional crash/performance reporting where treated as consent-based, optional connected services and any optional AI training or broad AI improvement use that is not necessary to provide the service.
• Legal obligation: where we must process data to meet legal, tax, accounting, regulatory or rights-request obligations.

Where we rely on legitimate interests, users may object to the processing. We will review objections and stop the processing unless we have a lawful reason to continue.

5. AI Processing And Profiling

NetQnect uses AI-assisted features to help users create profiles, understand connections, prepare follow-ups, search, match with relevant people or events and use the AI Concierge.

AI features may process profile data, relationship context, event data, Qnect activity, assistant messages, notes, tasks, feedback and service metadata. NetQnect may also create embeddings and scores used for search, matching, ranking or recommendation features.

AI outputs are suggestions. They should be reviewed by the user before relying on them or sharing them. NetQnect does not intend AI features to make legal, financial, medical, employment or other regulated professional decisions.

More detail is provided in the AI Processing Notice and AI Lawful Basis Summary.

6. Sharing Personal Data

We may share personal data with:

• hosting, database, authentication, storage and infrastructure providers;
• AI and embedding providers;
• analytics, crash reporting and performance providers, where enabled;
• payment processors and billing providers;
• email, support and communications providers;
• connected service providers, such as calendar, GitHub, LinkedIn and event platforms;
• professional advisers, insurers and auditors;
• law enforcement, regulators, courts or other authorities where required by law;
• organisation or team administrators, where the user is part of a team or organisation account.

The Subprocessors list gives more detail about the current provider categories and intended purposes.

7. International Transfers

NetQnect is designed to use UK and/or EU infrastructure where practical. Some providers may process data outside the UK or European Economic Area. Where this happens, NetQnect will use appropriate safeguards required by applicable data protection law, such as adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, EU Standard Contractual Clauses or equivalent safeguards.

8. Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including to provide the service, meet legal obligations, resolve disputes, maintain security and enforce agreements.

The Data Retention Schedule explains the current target retention periods and deletion criteria. Some technical backups, audit logs and legal records may be kept for a limited period after account deletion where legally required or needed for security, accounting or dispute purposes.

User-to-user app messages are treated separately from NetQnect's own support, transactional email or billing records. We do not retain all app message content merely because some business email, tax or accounting records may need separate legal retention.

9. User Rights

Depending on location and the processing involved, users may have rights to:

• access their personal data;
• receive a copy of their data;
• correct inaccurate data;
• delete personal data;
• restrict processing;
• object to processing based on legitimate interests;
• withdraw consent where processing is based on consent;
• object to direct marketing;
• ask for human review or contest certain automated decisions, where applicable;
• complain to a data protection regulator.

Requests can be sent to legal@netqnect.com.

UK users can complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/.

10. US State Privacy Rights

If a US state privacy law applies to a user or household, the user may have additional rights to know, access, correct, delete, port, opt out of sale or sharing, opt out of targeted advertising, opt out of certain profiling, limit some sensitive personal information uses, appeal a denied request, or avoid discrimination for exercising privacy rights.

NetQnect does not currently approve selling personal data, sharing personal data for cross-context behavioural advertising, or targeted advertising at launch. Marketing pixels, targeted advertising and similar tracking must remain disabled unless they are separately approved, disclosed and controlled.

Where a legally recognised browser opt-out preference signal, such as Global Privacy Control, is received on the website, NetQnect treats it as a request to keep optional analytics and marketing technologies off for that browser unless and until a legally approved alternative process is implemented.

US state privacy requests can be sent to legal@netqnect.com or submitted through the in-app privacy request route where available.

11. Consent Withdrawal

Where processing is based on consent, users can withdraw consent at any time. Withdrawal does not affect processing that happened before consent was withdrawn.

App privacy settings may control analytics, crash reporting, performance reporting and location-related features. Some settings may also be available in account, profile, integration or team controls.

12. Children

NetQnect is not intended for children. Users must be at least 18 years old, or the age of legal majority in their jurisdiction, to use the service.

13. Changes

We may update this Privacy Notice from time to time. Material changes will be notified where required by law.